Terms Of Service

Last updated on 19/08/2025

Terms of Service – Spembra

Welcome to Spembra ("we," "our," or "us").
This Terms of Service is designed to help you understand how we collect, use, disclose, and safeguard your personal and business information when you use our website and related services.

1. Information We Collect

2. How We Use Your Information

3. Sharing Your Information

4. Cookies and Similar Technologies

5. Project Milestones & Payments

6. Non-Refundable Payments

7. Revisions & Deliverables

8. Security

9. Children's Privacy

10. Cancellations & Refunds

11. Legal & Compliance

12. Changes to Terms

13. Contact Us

1. Information We Collect

We may collect:

  • Your name, email, and contact details.

  • Business requirements, project briefs, and documents shared.

  • Payment and billing information.

  • Technical information (IP address, browser type, etc.) when using our website.

2. How We Use Your Information

  • To deliver and improve our services.

  • To communicate regarding projects, milestones, and revisions.

  • To process payments securely.

  • To comply with legal and contractual obligations.

3. Sharing Your Information

  • We do not sell or share your personal data with third parties for marketing.

  • Information may be shared with our legal panel or trusted partners strictly for contract, compliance, or technical support purposes.

4. Cookies and Similar Technologies

  • Our website may use cookies to improve user experience.

  • You may disable cookies in your browser settings, but some features may not work properly.

5. Project Milestones & Payments

  • All projects are divided into milestones.

  • First milestone: 20% advance payment required before work starts.

  • Subsequent milestones: 50% advance payment required before work starts.

  • If a client decides not to proceed with a milestone, 50% advance payment will be required before work start.

6. Non-Refundable Payments

  • All payments are strictly non-refundable once a milestone has started.

  • If the project is discontinued or cancelled, no refund will be issued for completed or ongoing work.

7. Revisions & Deliverables

  • Revisions are provided as per the chosen service package.

  • Extra revisions, additional meetings, or requests outside the contract will be charged separately.

8. Security

  • We use secure systems to protect client data.

  • However, no online system is 100% secure. By working with us, clients agree to share necessary project details at their own responsibility.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Cancellations & Refunds

  • Cancellation by the client does not entitle them to a refund of payments already made.

  • Payments made for started milestones remain non-refundable.

  • Future milestones not started will not require payment.

11. Legal & Compliance

  • We have a dedicated legal panel to handle contracts and disputes.

  • All agreements are legally binding once signed.

  • Any dispute will be handled under applicable law.

12. Changes to Terms

We may update these Terms of Service at any time. Clients will be notified of changes via email or our website.

13. Contact Us

For questions about these terms, contact us at:
ai.adeelv1@gmail.com

Create a free website with Framer, the website builder loved by startups, designers and agencies.